Last Updated: January 16, 2026

Welcome to Vaele Maé (“we”, “us”, “our”).
 These Terms govern your use of vaelemae.com and any purchases made through our website (the “Services”).

By accessing or using the Services, you agree to be bound by these Terms and by our Privacy Policy.
If you do not agree, you must not use the Services.

1. Access & Eligibility

You confirm that you are at least 18 years old or the age of majority in your state of residence.
You agree that all information you provide (billing, shipping, contact) is accurate and complete.
You are responsible for keeping your account login credentials secure.

2. Products

We aim to display product information, descriptions, images, and colors as accurately as possible.
However, variations may occur due to screen settings or manufacturing differences.

We may modify, update, or discontinue products at any time without prior notice.

3. Orders

By placing an order, you make an offer to purchase the selected product(s).
We reserve the right to accept or decline any order at our discretion.

An order is accepted when:

• Your payment has been successfully processed, and
  
  

• You receive an order confirmation email.
  
  

If we must cancel or amend an order (e.g., due to stock issues or pricing errors), we will notify you using the contact information provided at checkout.
If payment was already collected, you will receive a full refund.

All purchases are for personal use only and are not intended for resale.

4. Prices, Taxes & Billing

All prices are listed in USD unless otherwise stated.

Depending on your shipping address, applicable U.S. sales tax may be added at checkout in accordance with state and local tax regulations.

You authorize us to charge your selected payment method for all orders placed through our website.

If your payment fails or is flagged for fraud, we may cancel the order.

5. Shipping & Delivery

Shipping is provided in accordance with our Shipping Policy.

Delivery timeframes are estimates and not guaranteed.
We are not responsible for delays caused by carriers, weather, customs (if applicable), or events outside our control.

For full details, please see our Shipping Policy.

6. Returns & Refunds

Returns and refunds are processed in accordance with our Refund Policy, which forms part of these Terms.

Nothing in these Terms affects any rights you may have under applicable U.S. consumer protection laws.

7. Intellectual Property

All content on vaelemae.com — including text, images, graphics, designs, logos, and layouts — is owned by Vaele Maé or its licensors.

You may use the Services for personal, non-commercial purposes only.

You may not:

• Copy, reproduce, distribute, or modify content
  
  

• Create derivative works
  
  

• Use trademarks or copyrighted materials without prior written consent
  
  

All trademarks and product names belong to their respective owners.

8. Third-Party Tools & Links

We may provide access to third-party tools or link to external websites.
These are provided “as is” and without warranties.

Use of such tools or sites is at your own risk.
We are not responsible for the content, terms, or privacy practices of third parties.

9. Relationship with Shopify

Our store is hosted on Shopify.
Shopify provides the e-commerce platform but is not a party to your purchase agreement.
All obligations regarding sales, delivery, returns, and customer support rest solely with Vaele Maé.

10. Prohibited Uses

You agree not to use the Services:

• For unlawful purposes
  
  

• To violate U.S. federal or state regulations
  
  

• To infringe the intellectual property rights of others
  
  

• To transmit viruses, malware, or malicious code
  
  

• To collect personal data without consent
  
  

• To interfere with website security or functionality
  
  

• To engage in fraudulent, abusive, or harmful conduct
  
  

We may suspend or terminate access if misuse is suspected.

11. Disclaimer of Warranties

Except where prohibited by law, the Services and all products are provided “as is” and “as available”, without warranties of any kind.

We do not guarantee that the website will be uninterrupted, error-free, or free from security vulnerabilities.

12. Limitation of Liability

Nothing in these Terms excludes or limits liability for:

• Death or personal injury caused by negligence
  
  

• Fraud or fraudulent misrepresentation
  
  

• Any consumer rights that cannot be waived under U.S. law
  
  

To the fullest extent permitted by law:

• Our total liability for any claims related to your use of the Services or any product purchased is limited to the amount you paid for the product.
  
  

13. Indemnification

You agree to indemnify and hold harmless Vaele Maé, its owners, employees, and agents from any claims, losses, or damages resulting from your:

• Breach of these Terms
  
  

• Misuse of the Services
  
  

• Violation of any law or third-party rights
  
  

This does not apply where the issue was caused by our negligence or misconduct.

14. Severability

If any part of these Terms is found invalid or unenforceable, the remaining provisions will continue in full force and effect.

15. Governing Law & Jurisdiction

These Terms are governed by the laws of the State of Delaware, United States.

Any disputes shall be resolved exclusively in the state or federal courts located in Delaware, unless applicable consumer protection laws require otherwise.

16. Company Details

This website is owned and operated by:

Vaele Maé, Sole Proprietorship 
Registration Number: 96603585 (KVK)
Business Address: Van Manenerf 14, 3907MA, Veenendaal, The Netherlands

17. Contact Information

If you have questions regarding these Terms, please contact us:

Customer Service Hours: Monday to Friday: 9:00 AM to 7:00 PM (EST) Saturday and Sunday: 10:00 AM to 4:00 PM (EST)
Email: support@vaelemae.com
Phone: +1 (917) 718-1363